3004604 - CC participant did not receive an email notification - Onboarding 2.0

CC participants are not receiving email messages in Onboarding 2.0

SAP Successfactors Onboarding 2.0

1. Complete a task such as furnish equipment;
2. The email message is not sent.

In the email template settings, there are CC's addresses of persons who are not internal users in the system. 

Only internal users - meaning persons who were fully hired and converted through Employee Central will receive email messages from Onboarding.

email, cc, not, receive, onboarding, 2.0, external, email, address , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem