CC participants are not receiving email messages in Onboarding 2.0
SAP Successfactors Onboarding 2.0
Reproducing the Issue
- Complete a task such as furnish equipment;
- The email message is not sent.
In the email template settings, there are CC's addresses of persons who are not internal users in the system.
Only internal users - meaning persons who were fully hired and converted through Employee Central will receive email messages from Onboarding.
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SAP SuccessFactors Onboarding all versions