SAP Knowledge Base Article - Public

3004831 - Execution Manager event report payload of "Packaged Integration SF EC to WFS" contains "XXXXX has no job_information in the snapshot as of date yyyy-MM-dd"

Symptom

  • You're running "Packaged Integration SF EC to WFS" in CPI;
  • After the package executes, you can see its logs in the Execution Manager Dashboard and you observe there's en ERROR event:


  • You click on the error's Event Description and download the report;
  • Errors such as this are found in the report:
    "XXXXX has no job_information in the snapshot as of date yyyy-MM-dd"

NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Cause

This error occurs when there is a go-live date maintained and there isn't a corresponding job info record created as of the go-live date.

Resolution

Refer to the guide page regarding the go-live date parameter: Parameters. It has the following statement:

"Before providing a value to the Go-live_Date parameter, ensure that you go through the following prerequisites.

Prerequisites

If an employee is already existing and is active in SAP SuccessFactors Employee Central before the Go-live_Date then it is mandatory that you create a new record in SAP SuccessFactors Employee Central for any one of the following SAP SuccessFactors Employee Central entities having the Start Date of the record equal to the Go-live_Date:

  • Job Information
  • Compensation Information
  • Personal Information
  • Address Information".

The guide page mentioned above also has some example scenarios that explain how the go-live date could lead to inconsistencies between SF and Workforce if these prerequisites are not met.

See Also

Integrating SAP SuccessFactors Employee Central with WorkForce Software

Keywords

snapshot, as of, error, message, log, payload, event, integration, package, replication, failed, failing, fails, issue, not, replicated, transferred, able, unable, unsuccessful, employee, central, user, iflow, flow, employment, compensation , KBA , LOD-SF-INT-CPI-TPI , Standard SF to 3rd Party Integration using CPI , LOD-SF-INT , Integrations , LOD-SF-INT-CPI , Standard SF to 3rd Party CPI (HCI) Content , Problem

Product

SAP SuccessFactors HCM suite all versions