SAP Knowledge Base Article - Public

3005058 - Intelligent Services Event not Triggered After Position to Job Info Sync Rule run


We have an event that triggers in job info when the business unit is changed. This doesn't trigger if the change is made in the position and synced to job information via the sync logic


Employee Central - Intelligent Services

Reproducing the Issue

1. Change the business unit via the position org chart

 2. Observe field changed in Job Info

 3. No event triggered in Intelligent Services


For an event to be triggered, the element must be directly edited and saved.


During the position to job info sync, job info is not directly accessed to make the change, hence the rule doesn't trigger.

 At this time there is no workaround and if the events are to be triggered, job info must be edited directly.


Intelligent Services Event, Intelligent Services Position, Position to Job Info sync , KBA , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , LOD-SF-EC-POS , Position Management , Problem


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