3005392 - "ID Mapping for External Value 123 of Organisational Centre ID Missing" Error Raised when Replicating Leads from Marketing Cloud to C4C

Symptom

You are replicating Leads from SAP Marketing Cloud to SAP Cloud for Customer, however the message is failing with the "ID mapping for external value 123 of Organisational Centre ID missing" error in C4C Web Service Message Monitoring.

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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