SAP Knowledge Base Article - Public

3005580 - Third level child accounts are not shown in customized report

Symptom

 Third level child accounts are not shown in customized report

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Go to Business Analytics.

2. Go to Design Reports.

3. Open report XYZ (customized report).

4. Enter Parent account.

5. Enter child accounts.

Cause

To show the child accounts you need to set them up in the report wizard.

Resolution

Open the customized report with the report wizard and maintain the 'Fixed Hierarchy' in Step 2 (characteristics).

Keywords

hierarchy; fixed hierarchy, report, custom, customized; , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions