SAP Knowledge Base Article - Public

3005628 - [Onboarding] ONB New Hire tasks not triggered


After completing New Hire Data Review Step, New Hire Tasks are not triggered


SAP SuccessFactors Onboarding

Reproducing the Issue

  • Initiate onboarding for the candidate
  • Complete the New Hire Data Review Step
  • New Hire Tasks to be triggered based on the Process Variant Manager
  • Proxy as the HM or the User responsible to carry out the tasks and check the onboarding dashboard
  • Tasks are not triggered


  1. If Prepare for day one lists are configured in Manage Onboarding/Offboarding Tasks then the subsequent "Select What-To-Bring Configuration" rule maybe incorrect or unassigned


  1. Go to Configure Business Rules and search for "Select What-To-Bring Configuration" under scenario
  2. Ensure that only one rule is maintained, kindly delete the additional rule is present
  3. The remaining rule should be assigned or the tasks will not get triggered

See Also


New Hire Tasks, Prepare for day One, What-to-bring Configuration , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem


SAP SuccessFactors Onboarding 2011