Symptom
Library Attachment Filter shows 5000 results each when filtering for Objects.
Environment
SAP Cloud for Customer
Reproducing the Issue
1. Go to the Library work centre.
2. Go to the Attachments view.
3. Query All: 5000 results are shown.
4. Open advanced filter.
5. Filter by object Appointments: 5000 results are shown.
6. Filter by object Opportunity: 5000 results are shown.
Cause
There are more than 10.000 attachments in the Library. The system has a restriction in place to display only 5000 records. Without this restriction, the performance would be very bad.
Resolution
For specific searches, please refine your search in the advanced filter.
Keywords
library, attachments, filter, search, 5000, items, results, records , KBA , LOD-CRM-BF-ATT , Attachments , Problem