SAP Knowledge Base Article - Public

3005723 - Accessing Workbench or Administer Time for ONB 2.0 Future Hire

Symptom

  • Unable to access future hires workbench if hired through Onboarding 2.0
  • Cannot request leave for future hire that was hired with Onboarding 2.0
  • "You are not authorised to view time off data" showing for future Onboarding 2.0 hire

Environment

SAP SuccessFactors, Employee Central - Time Off

Reproducing the Issue

  1. Hire user through Onboarding 2.0 with future date
  2. Go to users profile > Enter hire date in "As of Date" at the top of UI
  3. In the Time Off section, see the message "You are not authorised to view time off data"

Resolution

  • This is a system limitation in legacy PP3 UI. It is not possible to access the workbench or request leave for future hires that have been hired via Onboarding 2.0. It will be possible to access the workbench or request leave once the users hire date has been reached.
  • In Latest People Profile, the same limitation exists, where 'Time Management Links' card is not shown until the hire date is reached for the employees who have been hired via Onboarding 2.0.
    • Product Management is working on an enhancement but it's is not yet planned (Enhancement Number: TIM-57725)
    • Please reach out to CSM/CEE to track the progress of the enhancement

Keywords

Time Off, Workbench, Future Hire, ONB 2.0, Onboarding 2.0, You are not authorised to view time off data, ppx, latest people profile, time management link, latest people profile, ppx, card, TIM-56824, TIM-57725 , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EP-FPP , People Profile - Full Profile , Product Enhancement

Product

SAP SuccessFactors Employee Central 2511 ; SAP SuccessFactors HXM Core 2011