Symptom
Attachments for an item level in purchase order it is not possible to be deleted or replaced.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Go to Purchase Orders view.
- Filter for All Purchase Orders.
- Search for ABC and open it (ABC represents the Purchase Order ID).
- Navigate to the Items tab.
- Navigate to the Attachments sub-tab.
Check the Delete and Replace button are grayed out.
Cause
System is working as expected.
While Purchase Order is still is Preparation, it is possible to delete/replace attachments, however, when the Purchase Order is Sent, you're not allowed to delete/replace, just to add new ones.
Resolution
An option to be able to be allowed, you can follow the steps below:
- Go to the Implementation Projects.
- Step 4.
- Compliance.
- Corporate Governance.
- Highlight the 'Audit' section and you will see one question on the right hand side of screen.
- "Do you want to enable Audit Proof Archiving?"
- Select it.
Also, since attachment type is standard it gets included by default to the output, so either you can use document type as internal if you don't want to send to Supplier or you can uncheck it in the "You can also"-> edit output settings for purchase order.
Please refer KBA 2398329 - System hangs or Crashes When Trying To Open/view Details under Output History tab.
Keywords
Attachments; Purchase Order; Items; Delete; Replace; Audit , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To