SAP Knowledge Base Article - Preview

3006690 - Unable to export to MS Words (.docx) format, from Crystal Reports

Symptom

  • When exporting to Word, it create an RTF document.
  • When exporting to MS Word formats from Crystal Reports, it generate an RTF document, instead of a MS Word (.docx) document.
  • How to export to MS Word (.docx) format, from Crystal Reports?


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
      
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3 

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

CR, MS Words , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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