3006753 - Getting an error when exporting specific process to excel - Onboarding 1.0

• Error when trying export activities to specific process
• Export to excel not working
• Export to excel activity return an error
• Could export for other processes
• An embedded page at onboarding4.successfactors.com says Error: {"ResponseStatus": {"ErrorCode":"InvalidOperationException", "Message":"Sequence contains no matching element"}}

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Onboarding 1.0

1. Login SuccessFactors HXM 
2. Go to Onboarding > Work Queue - New Version > e.g. COVID-19 Physical Inspection Process
3. Tick "Physical Inspection"
4. Task checkbox
5. Then, click "Export"
6. Pop appears, "File creation can take a couple of minutes. Download?" 
7. Then, select OK

          Error: {"ResponseStatus":{"ErrorCode":"InvalidOperationException","Message":"Sequence contains no matching element"}}

Due to no index fields configured in the process.

Please contact implementation Partner to configure index fields. Check this KBA 2780773 for more details of the steps.

KBA 2780773 - Partner Support (How To) - Add or Remove Index Field Filter - Onboarding [Implementation Request]

Index, Fields, Export, Excel, Working, Error, Exporting, Process, Activities, InvalidOperationException, ErrorCode, Message, Sequence, Contains, No, Matching, Element, Receiving, Specific, Onboarding, Onb, Obd , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , LOD-SF-OBD-NHA , New Hire Activity , Problem