Symptom
Customer is getting an error when trying to access a category pages on a certain locale on their RMK career site.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go the career site and access and try to access any category pages. The error can also be reproduced by trying to preview the category page on CSB.
- Error appears
"/resources/category/CategorySubscribeTop.xhtml @33,111 test="#{socialApplySubscribeButton.hasSocialSubscribeConfig}" /resources/category/CategorySubscribeTop.xhtml @33,111 test="#{socialApplySubscribeButton.hasSocialSubscribeConfig}": Error reading 'hasSocialSubscribeConfig' on type com.jobs2web.rmp.tc.social.SocialApplySubscribeButton$$OwbNormalScopeProxy0"
Cause
SocialApplyNownull Switch on CSB was Enabled after B2011 release. Once this switch is disabled, it will be removed from the Social Apply configuration and there is no option to enable it back.
Resolution
- Go to Career Site Builder
- Go to Tools > Social Apply
- Select the locale where the issue can be reproduced
- Toggle the switch for SocialApplyNull now to "OFF".
See Also
2524241 - Category pages - Career site Builder
Keywords
SocialApplyNull, hasSocialSubscribeConfig, Category Page Error , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem
Product
SAP SuccessFactors Recruiting all versions