SAP Knowledge Base Article - Public

3007058 - Error accessing Category Page on RMK site - Recruiting Marketing

Symptom

Customer is getting an error when trying to access a category pages on a certain locale on their RMK career site. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go the career site and access and try to access any category pages. The error can also be reproduced by trying to preview the category page on CSB. 
  2. Error appears
    "/resources/category/CategorySubscribeTop.xhtml @33,111 test="#{socialApplySubscribeButton.hasSocialSubscribeConfig}" /resources/category/CategorySubscribeTop.xhtml @33,111 test="#{socialApplySubscribeButton.hasSocialSubscribeConfig}": Error reading 'hasSocialSubscribeConfig' on type com.jobs2web.rmp.tc.social.SocialApplySubscribeButton$$OwbNormalScopeProxy0

Cause

SocialApplyNownull Switch on CSB was Enabled after B2011 release. Once this switch is disabled, it will be removed from the Social Apply configuration and there is no option to enable it back.

Resolution

  1. Go to Career Site Builder
  2. Go to Tools > Social Apply 
  3. Select the locale where the issue can be reproduced 
  4. Toggle the switch for SocialApplyNull now to "OFF". 

See Also

2524241 - Category pages - Career site Builder

Keywords

SocialApplyNull, hasSocialSubscribeConfig, Category Page Error , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions