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SAP Knowledge Base Article - PublicSymptom
You are trying to drag and drop elements inside Cloud for Customer Extended App using an Apple Pencil or Mouse, however this is not working.
Environment
SAP Cloud for Customer
Cause
Apple Pencil and Mouse are not supported for this functionality.
Resolution
An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:
Keywords
Apple Pencil, IPad, Drag and Drop, Mouse , KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , Product Enhancement
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2011
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