SAP Knowledge Base Article - Public

3007495 - SAP JAM Groups Tab in User Profile Does Not Show Any Data


When accessing an employee profile in C4C, you notice that there is no data displayed under SAP JAM Groups tab.


SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to People work center.
  2. Navigate to Employees work center view.
  3. Search for the user which created SAP JAM Groups.
  4. Open the profile.
  5. Navigate to SAP JAM Groups tab.
  6. See no data is displayed.


The SAP JAM Groups tab is currently old and deactivated in the system.

As of the moment, it is not supposed to be used.


This is the system expected behavior.


SAP Jam, JAM, Groups, Group, Opportunity, Service, C4C, Cloud for Customer, Employee, User Profile, Tab, Data, , KBA , LOD-CRM-IN-JAM , JAM Integration with Cloud for Customer , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions