SAP Knowledge Base Article - Preview

3007710 - Unable to add recipients to CC/BCC when using RCM Email Templates - Recruiting Management

Symptom

  • When sending Adhoc Emails, Offer Letter emails or using RCM Email Templates in general to send emails, the users are unable to add recipients on CC and BCC fields.
  • The CC/BCC users added in RCM emails are not sticking to the field.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

CC, BCC, Email, Offer, Letter, Email, Recipients, Disappear, Fade, Away , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

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