SAP Knowledge Base Article - Public

3007826 - Users are not able to generate document in Chrome due header error

Symptom

Using Document Generation feature users are not able to generate document in Chrome. When document is generated system triggers error message bellow: ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION

Environment

  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Access Admin Center
  2. Document Generation - Generate Documents
  3. Select an user and template to generate document
  4. Select file as PDF
  5. Generate
  6. System go to a page with error ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION

Cause

Some of the Chrome browser versions, do not support comma in the file name and gives the error: ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION

Resolution

Edit document template name and remove all commas from template name. Once is removed the browser will be able to generate document correctly.

Keywords

KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors Employee Central all versions