SAP Knowledge Base Article - Public

3007838 - Leads Kanban Is Not Visible For An User Under Specific Business Role

Symptom

 You adapted a business role home view and created a custom kanban tile for Leads object, however this tile is not visible for the user.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP Cloud for Customer.

Cause

The user is not assigned to the WCV

 /BYD_COD/SalesOnDemand/Marketing/Prospect/COD_Mkt_Prospect.WCVIEW.uiwocview so you don't see the kanban board.

Resolution

User need to have assigned:

COD_MARKETING - Sales Campaign > COD_MKT_PROSPECTWC - Leads

COD_SALES_WCF - Sales > COD_MKT_PROSPECTWC - Leads

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Keywords

Leads Kanban, Tile, Kanban , KBA , LOD-CRM-HOM , Home Page , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions