SAP Knowledge Base Article - Public

3007966 - Item Certificate Template cannot be saved as blank - LMS

Symptom

Customer wants to remove the certificate linked to the item. After choosing the <blank> option on the list, it switches back to the old one.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Item
  2. Certificate of Completion
  3. Remove the Certificate (choose blank)
  4. Save
  5. Switches back to the previous Certificate

Cause

Coding Issue

Resolution

This issue will be fixed in B2105.

Keywords

Item Certificate blank; item certificate cannot be empty , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning 2011