SAP Knowledge Base Article - Public

3008108 - The goal library export file is empty

Symptom

User is trying to export one of the goal libraries, the goal library export file is empty.

Environment

Goal Management

Reproducing the Issue

Admin Tools > Manage Goals > Export Library, and select the goal library you want.

Click Export to start the export process.

The file is empty.

Cause

GUID for goal library only support 9 digits. If customer uses 10 digits as GUID, so content can't be exported.And this is an expected behaviour of the system

Resolution

Once the GUID of the Goal plan has been updated,the Goals in the library can be exported.

Keywords

Goal Library Export , KBA , LOD-SF-GM-REP , Reporting and Data Imports Exports , Problem

Product

SAP SuccessFactors Performance & Goals all versions