SAP Knowledge Base Article - Public

3008122 - compInfo.event-reason invalid value - Onboarding 2.0


You have set an Event reason rule to autopopulate the value while initiating crossboarding from RCM, however, the following error message appears in BPE error tile after inititiating crossboarding:

compInfo.event-reason invalid value


SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Initiate an internal hire from RCM;
  2. The candidate does not shows up in New Hire Data Review;
  3. In BPE error tile, you'll find the following error message related to your new hire: compInfo.event-reason invalid value


At present, the business rule for populate the event reason is not supported for compInfo.event-reason. This field cannot be removed / manipulated in the data model.


The workaround for this is to map the field from RCM to Onboarding. By mapping it to blank value we will be escaping this “compInfo.event-reason invalid value” error.

See Also

33000039 - Unable to find applicationId for Event Reason rule - Onboarding 2.0


compInfo, event, reason, crossboarding, rcm, invalid, value, onSave, onboarding, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem


SAP SuccessFactors Onboarding 2011