Symptom
You observe Open Product Planning Details, Open Order Item Planning Details are disabled in Customer Demand KLM.*KLM refers to Customer Demand ID,*DEF refers to Product Id
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Outbound Logistics Control Work Center
- Navigate to Customer Demand View
- Search for KLM
- In OWL Outbound Logistics Control - Customer Demand, you see Open Product Planning Details, Open Order Item Planning Details are disabled
Cause
The reason why Open Product Planning Details, Open Order Item Planning Details are disabled is because there are no active transport Lanes which are active for Product DEF
Resolution
In order to resolve the issue, You will have to maintain Transport Lanes and set it as active
- Go to Supply Chain Design Master Date Work Center
- Navigate to Transport Lanes
- Search for relevant Transport Lane
- Select Edit
- Under Allowed Products you can add product DEF and set it as active
- Click Save
Keywords
Buttons Disabled in Customer Demand Submenu under Supply Planning Work Center, Open Product Planning Details, Open Order Item Planning Details are disabled in Supply Planning , KBA , open product planning details , open order item planning details disable , AP-SDM-MSD , Material Supply and Demand View , Problem