SAP Knowledge Base Article - Preview

3008407 - How to create the perfect case for Industry Solution - Oil & Gas - Downstream (IS-OIL-DS and sub components)

Symptom

You want to create a support case for an Industry Solution - Oil & Gas - Downstream issue on component IS-OIL-DS* and you want to know which information and details you need to provide in the case.


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Environment

  • SAP Industry Solutions Oil and Gas (IS-OIL)
  • SAP ERP
  • SAP S/4HANA

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

IS-OIL, incident, case, how to, best practice, create incident, oil, performance, what information, necessary, dump, inconsistency, trace, application, fiori, assign, badi, help, priority, error, processing, step-by-step, steps, inconsistencies, create case , KBA , IS-OIL-DS , Downstream , IS-OIL-NET , eNetting , How To

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