3008425 - Survey Responses are not exported in Survey by Individual Response report after reactivation

Survey responses data are not exported in Survey by Individual Response report after inactivating and re-activating the survey.

Successfactors LMS

1. Find a survey which has responses data > Uncheck 'active' box on Survey summary tab > Click 'YES' to inactivate it.
2. Check' Active' box again > Apply Changes
3. Run 'Survey by Individual Reponses （CSV）’ report > Filter the survey ID in step 1 > Run report
4. The report is blank and have no responses data

When inactivating a survey, the Item association will also be removed. 

User should select 'YES' for report criteria 'Include Previous Item Associations' to export previous response data.

Survey Response report blank
, KBA , LOD-SF-LMS , Learning Management System , Problem