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SAP Knowledge Base Article - PreviewSymptom
There is new update from SAP for incidents, but the update could not be synchronized by job of AI_CRM_IM_UPDATE_FROM_SAP_WS.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
SOLMAN, Solution Manager 7.2, ITSM, No message created from SAP incident, due to report settings, VAR, Send_to_SAP, SOLMAN_INCIDENT_UPD, SM_ITSM, sync , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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