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SAP Knowledge Base Article - PublicSymptom
- A candidate attempts to Complete Paperwork using Safari browser; however, it doesn't load.
- After selecting the tile to complete the paperwork for a recent hire, the activity does not render in Safari.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
When a candidate clicks on the tile to Complete Paperwork using the Safari browser, the shows as loading but the activity never loads as shown in image below.
Cause
The issue is with how the Safari browser handles redirects.
Resolution
Apple has provided the following KB article on their support site to address the issue:
Keywords
SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem
Product
SAP SuccessFactors Onboarding all versions
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