Symptom
When you create a new Sales Quote, and once an Account is selected, Product 12345 (where 12345 represents the Product ID) is added automatically under Products section.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Quote work center.
- Click on New button to create a new Sales Quote.
- In the quick creation page, fill in the Account field by selecting any Account. Then you see the Product 12345 is added automatically under Product section.
Cause
The reason is that there is a Product List existing for the product 12345, and for this product list, the properties "Valid for All Accounts' and 'Automatic Proposal' is enabled.
Resolution
If you do not want this function, adjust the Product List for both properties. Alternatively, you can block this Product List.
Keywords
sales quote, product, automatically, product list, automatic , KBA , LOD-LE-CQP , Customer Quote Processing , How To