SAP Knowledge Base Article - Public

3008743 - "Skipped" status in Job details

Symptom

Some jobs are showing as Skipped in Job Status.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Scheduled Job Manager > Job Monitor
  2. Find some job status displays as "Skipped"

Cause

  • The required file is not properly maintained on the SFTP server before the SFTP-related job runs (File Not Found).
  • The job does not have a valid job owner.

Resolution

Ensure the required file exists on the SFTP server before the job runs.

Assign a valid job owner to the job.

Job details and the exact cause can be found in Provisioning. Access to Provisioning is limited to SAP Support and authorized partners.

Note:
There is no retry mechanism for jobs with a Skipped status. Retrying such jobs has a high probability of failure, so retries are disabled to save system resources.

See Also

Keywords

job, Skipped, status, failed, successfactors, SuccessFactors, SF, PLS-9603, invalid job owner, file not found, provisioning, monitor job, skipped job, owner, not found, job skipped , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem

Product

SAP SuccessFactors HCM Suite all versions