Symptom
- After deploying SAP Contact Center PSTN Virtual Unit, the VU fails (yellow exclamation mark)
- The failure happened at the SIPBridge component level
- From the "wsipgw_*.log" logs, the following error is captured: "wsipgw) ERR> No connection from CD/ETC in first 30 seconds"
- All other components are running fine, including the Core Virtual Unit, where the Call Dispatcher is running from
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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