SAP Knowledge Base Article - Public

3008880 - Work Authorization has Expired - Onboarding


When complete the Onboarding in the Form "I-9 Employee Information and Attestation" and selecting the field "I am authorized to work untill (date)"  in UK format (dd/mm/yyyy) the following error appears.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding 1.0


The locale selected is in UK format.


It's necessary to change the locale for US instead of UK, It's a system behavior that don't accept the date in other format without being in US.

To change the locale follow this steps:

  1. In home page click in the person:
  2. Settings;
  3. Change language;
  4. Select "English US";
  5. Click in Switch.

After you change the locale the date format will display in US format and the system will recognize as a date format valid.


US format, UK format, Onboarding, ONB, Work Authorization has Expired, locale, settings, I-9 Employee Information and Attestation, , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem


SAP SuccessFactors Onboarding all versions