SAP Knowledge Base Article - Public

3008880 - Work Authorization has Expired - Onboarding

Symptom

When complete the Onboarding in the Form "I-9 Employee Information and Attestation" and selecting the field "I am authorized to work untill (date)"  in UK format (dd/mm/yyyy) the following error appears.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding 1.0

Cause

The locale selected is in UK format.

Resolution

It's necessary to change the locale for US instead of UK, It's a system behavior that don't accept the date in other format without being in US.

To change the locale follow this steps:

  1. In home page click in the person:
  2. Settings;
  3. Change language;
  4. Select "English US";
  5. Click in Switch.

After you change the locale the date format will display in US format and the system will recognize as a date format valid.

Keywords

US format, UK format, Onboarding, ONB, Work Authorization has Expired, locale, settings, I-9 Employee Information and Attestation, , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions