SAP Knowledge Base Article - Public

3008880 - Work Authorization has Expired - Onboarding

Symptom

When complete the Onboarding in the Form "I-9 Employee Information and Attestation" and selecting the field "I am authorized to work until (date)"  in UK format (dd/mm/yyyy) the following error appears.

"The following fields are required and must be filled in before you continue: - Work Authorization has Expired"

Environment

SAP SuccessFactors Onboarding 1.0

Cause

The locale selected is in UK format.

Resolution

It's necessary to change the locale for US instead of UK, It's a system behavior that don't accept the date in other format without being in US.

To change the locale follow this steps:

  1. In home page click in the person:
  2. Settings;
  3. Change language;
  4. Select "English US";
  5. Click in Switch.

After you change the locale the date format will display in US format and the system will recognize as a date format valid.

Keywords

US format, UK format, Onboarding, ONB, Work Authorization has Expired, locale, settings, I-9 Employee Information and Attestation, , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions

Attachments

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