Symptom
When complete the Onboarding in the Form "I-9 Employee Information and Attestation" and selecting the field "I am authorized to work until (date)" in UK format (dd/mm/yyyy) the following error appears.
"The following fields are required and must be filled in before you continue: - Work Authorization has Expired"
Environment
SAP SuccessFactors Onboarding 1.0
Cause
The locale selected is in UK format.
Resolution
It's necessary to change the locale for US instead of UK, It's a system behavior that don't accept the date in other format without being in US.
To change the locale follow this steps:
- In home page click in the person:
- Settings;
- Change language;
- Select "English US";
- Click in Switch.
After you change the locale the date format will display in US format and the system will recognize as a date format valid.
Keywords
US format, UK format, Onboarding, ONB, Work Authorization has Expired, locale, settings, I-9 Employee Information and Attestation, , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem
Product
Attachments
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