Symptom
You get Form Template Code Mandatory error while trying to generate proforma invoice for customer return outbound delivery.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Outbound Logistics work center.
- Navigate to the Outbound Deliveries view.
- Select an Outbound Delivery of Delivery Type Return to Customer and choose the button Pro-Forma Invoice.
You get the reported error.
Cause
Proforma Invoice document is created against an order and when you are creating a return, service order is not mandatory. This is the reason why Proforma Invoice is not supported on a return in ByDesign.
Resolution
Proforma Invoice is not supported for return documents in ByDesign.
Keywords
not able to generate proforma invoice, not able to generate proforma invoice for return, proforma invoice error , KBA , proforma invoice error , invoice proforma error , form template code , AP-ODP-OD , Outbound Delivery , Problem
Product
SAP Business ByDesign all versions