Symptom
When trying to access the Employee Central Effective Dated Entities for the OnboardingExternalUser Permission Role, the user either:
- Receives the following error: "Assertion failed: Permission list empty error is thrown and the list is blank.".
- See a blank screen.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to the instance
- Go to Manage Permission Role
- Select OnboardingExternalUser role
- Click on Edit button
- Select Employee Central Effective Dated Entities
- Following error is thrown: Assertion failed. Permission list empty / No permissions are displayed.
Cause
This is normally a Sync delay after Onboarding is enabled in provisioning or OnboardingExternalUser is created.
Resolution
Please run the following jobs:
- Provisioning > Manage Schedule Jobs > MDF Object Definition To DB SYNC > Run it Now
- Provisioning > Company Settings > Refresh RBP Permission Configuration > Refresh
- SuccessFactors (UI) > OData API Metadata Refresh and Export > Cache > Refresh
As access to Provisioning might not be granted to customer/end user, please contact your Implementation Partner to perform such actions in Provisioning side.
Keywords
permission, list, empty, Employee Central, Effective, Dated, Entities, OnboardingExternalUser, blank, error, missing, Onboarding , KBA , LOD-SF-OBX-ADM , Admin UI , Problem
Product
Attachments
| PermissionIssue.PNG |
| PermissionIssue.PNG |
SAP Knowledge Base Article - Public