Symptom
You have created a Invoice Request, which became inconsistent due to the error: Product, Product Category or Tax Code of Item Missing.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select Invoice Requests view.
- Search for the ID ABC (ABC represents the ID of the Invoice Request).
- Click Check.
Error: Product, product category or tax code of item missing.
Cause
1. One line item was added without an item. Hence, the system is not able to determine the tax code.
2. A line item was added manually as a free text item (description). For such, the tax code needs to be added manually.
Resolution
This is the system expected behavior.
1. Enter a product, which will enable tax determination.
2. Enter the tax code manually.
If Tax Exemption is enable, perform the following:
- Go to the Customer Invoicing work center.
- Select Invoice Requests view.
- Search for the ID ABC (ABC represents the ID of the Invoice Request).
- Click Edit.
- Navigate to the Items tab.
- Select the Taxes subtab.
- Remove the flag from the Tax Exemption checkbox.
- Tax Code is enable for determination.
- Enter a Tax Code.
- Select the Tax Exemption checkbox again.
- Click Save.
This is make the document consistent.
Keywords
Product, Tax, Tax Code, Manual, Credit Memo, Invoice , KBA , AP-TTE-TC , Tax Calculation , How To