SAP Knowledge Base Article - Public

3009476 - Product, Product Category or Tax Code of Item Missing

Symptom

You have created a Invoice Request, which became inconsistent due to the error: Product, Product Category or Tax Code of Item Missing.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select Invoice Requests view.
  3. Search for the ID ABC (ABC represents the ID of the Invoice Request).
  4. Click Check.

Error: Product, product category or tax code of item missing.

Cause

1. One line item was added without an item. Hence, the system is not able to determine the tax code.
2. A line item was added manually as a free text item (description). For such, the tax code needs to be added manually.

Resolution

This is the system expected behavior.

1. Enter a product, which will enable tax determination.

2. Enter the tax code manually.

If Tax Exemption is enable, perform the following:

  1. Go to the Customer Invoicing work center.
  2. Select Invoice Requests view.
  3. Search for the ID ABC (ABC represents the ID of the Invoice Request).
  4. Click Edit.
  5. Navigate to the Items tab.
  6. Select the Taxes subtab.
  7. Remove the flag from the Tax Exemption checkbox.
  8. Tax Code is enable for determination.
  9. Enter a Tax Code.
  10. Select the Tax Exemption checkbox again.
  11. Click Save.

 This is make the document consistent.

Keywords

Product, Tax, Tax Code, Manual, Credit Memo, Invoice , KBA , AP-TTE-TC , Tax Calculation , How To

Product

SAP Business ByDesign all versions