Symptom
- Categorization schema has been modified after previously being activated and used in documents
- Search Incidents or Charm documents (RfC, Normal Change, etc) on Category Text and returned search results are wrong
- Searching category text and returning documents that have a different category assigned to them
- Searching category text and missing documents though with no category text criteria, can see documents with the entered category text value
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
MLC, AIC_CMCR_S/CMSR, CL_AIC_CMCR_CMSR0_IMPL, CL_AIC_INC_CHARMSR_CN00, AIC_INCIDENT_S/IncidentSR , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem
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