3009877 - Cover Letter doesn't work as Candidate Search Display Option - Recruiting Management

In the candidate search results, the Cover Letter section is always blank.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting Management

1. Add the standard Cover Letter field ("coverLetter") to the Candidate Search Display Options in the Candidate Profile Template.
2. Go to the Candidate Search page.
3. Observe that the Cover Letter does not appear as a link, unlike the Resume. The section remains blank, even when the candidate has a Cover Letter.

As per the current design, coverletterId is not present in the candidate index itself, so it is not supported to use cover letter in Candidate Search Display Options.

RCM, cover letter, Candidate Search, Display Option, link, search result , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem