Symptom
The standard Cover Letter field ("coverLetter") has been defined as one of the Candidate Search Display Options in the Candidate Profile Template.
On Candidate Search page, the Cover Letter is not coming as a link, like we used to have for Resume. The section is always blank even though the candidate is having the Cover letter.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Resolution
As per the current design, coverletterId is not present in the candidate index itself, so it is not supported to show cover letter in Candidate Search Display Options.
Keywords
cover letter, Candidate Search, Display Option , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem