SAP Knowledge Base Article - Public

3009877 - Cover Letter doesn't work as Candidate Search Display Option - Recruiting Management

Symptom

The standard Cover Letter field ("coverLetter") has been defined as one of the Candidate Search Display Options in the Candidate Profile Template.

On Candidate Search page, the Cover Letter is not coming as a link, like we used to have for Resume. The section is always blank even though the candidate is having the Cover letter.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



Environment

SAP SuccessFactors Recruiting Management

Resolution

As per the current design, coverletterId is not present in the candidate index itself, so it is not supported to show cover letter in Candidate Search Display Options.

Keywords

cover letter, Candidate Search, Display Option , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions