SAP Knowledge Base Article - Public

3010165 - Generating Document Generation Template Results in Corrupted Output File


Generating a document generation template from the generate document feature outputs a corrupted file, which cannot be opened.

 Happens when downloading the file, but not when it is emailed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“


Employee Central - Document Generation

Reproducing the Issue

  1.  Go to Generate Document
  2.  Choose any template and download the template for a user



Special Characters in the title of the document generation template cause the issue


If there is comma's or special characters in the title of the document generation template, this issue will occur. Please remove the special characters from the template and it will fix the issue


Document Generation, Generating Document Generation Template, Corrupt template, No file name, .pdf, file format, without file format, Incorrect format , KBA , LOD-SF-EC-DOC , Document Generation , Problem


SAP SuccessFactors HXM Core 2011