SAP Knowledge Base Article - Preview

3010580 - SITSPMON: How to send WEBGUI/ITS Support Information in a Support Case

Symptom

A WEBGUI or ITS related problem should be analyzed and SAP Support asked for the Support Information and Health Check from transaction SITSPMON.

Support Information contains necessary data about the integrated ITS, which can help to pinpoint the source of a problem.
The Health Check report is required for checking WebGUI/ITS related configuration.


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Environment

  • SAP NetWeaver
  • Internet Transaction Server (ITS)
  • SAP GUI for HTML (WEBGUI)

Product

ABAP platform all versions ; SAP NetWeaver Application Server for ABAP innovation package all versions ; SAP NetWeaver Application Server for SAP S/4HANA all versions ; SAP NetWeaver all versions

Keywords

ITS, Internet Transaction Server, support, information, copy, incident, SITSPMON, information table, attach, troubleshooting , incident/case , case , KBA , download , 3031743 , BC-FES-WGU , SAP GUI for HTML , BC-FES-ITS , SAP Internet Transaction Server , How To

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