3010614 - Rule definition error: unable to Raise Message in specific rule scenarios - Employee Central

• It is not possible to save an existing business rule that contains a "Raise Message" clause in certain scenarios (e.g. Synchronize Position Changes to Incumbents).
• An error pop-up is displayed when accessing the rule: "Rule definition error: This rule contains errors, which are highlighted in the rule details. Please correct them."

• The "Raise Message" option is highlighted as an invalid value.

• When rebuilding the rule from scratch, the "Raise Message" option is not available.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HXM Suite
• Employee Central
• Position Management

1. In Configure Business Rules, create a new rule under "Basic" scenario;
2. Add "Raise Message" in the THEN conditions;
3. Save;
4. Click "Change Scenario";
   
   
5. Complete all steps of the procedure;
6. Upon confirming, the message "Please note that there will be some errors in the rule that you should fix afterwards."
   
   
7. When opening the rule in Configure Business Rules, the "Rule definition error" appears.

• New rule scenarios were introduced in the 1902 release to support customers in creating proper rule definition and deflect possible configuration issues.
• In this way, some scenarios define constraints that constitute what the user is allowed to do and what is not allowed to do.
• None of the rule scenarios related to Position Management support the "Raise Message" option.
• Please note that the synchronization rules in Position Management should be built exclusively to sync Position and Job Information.

You may still use the "Raise Message" option when a Position record is changed. To do this, create a rule under Basic scenario and assign it as Validate Rules in the Position object.

2632631 - How to Raise an Info Message on Position Change

2529515 - Position To Job Information Sync Troubleshooting Guide (PositionToJobInfoSyncRuleCheck) - EC

2413652 - Position Management: Job Information to Position Sync Troubleshooting Guide

ECT-109332, ECT-96436, position management, rule scenario, raise message, invalid value, rule definition error, support the action, remove the corresponding then statement, Synchronize Position Changes to Incumbents, Synchronize Incumbent’s Changes to Position , KBA , LOD-SF-EC-POS , Position Management , Problem