The system dumps during the Clearing of an Amount of 0,01 USD.
SAP Business ByDesign 2011
SAP Business ByDesign 2102
Reproducing the Issue
- Go to the Receivables work center.
- Go to the Customer Accounts view.
- Find relevant Customer ID.
- Click View.
- Click relevant Clearing ID.
- Click View All.
- Click Clear.
This issue occurs due to the small amount in Tax that remains on the Document, and is relevant when converted to other currencies, for example MXN.
The previous Clearing from this Document needs to be Reversed and current Clearing Deleted.
Once this is completed the first Clearing needs to be redone and the difference 0,01 USD needs to be adjusted in the same clearing, so there is no remainder of one cent.
The difference needs to be adjusted using Payment Difference, so that this clearing completely clears the Documents and leaves no Open Amount.
In a future release the system will prevent creation of Clearings where the remaining balance is too small, like 0,01 USD when there is a Tax relevant posting that will be made and the Tax Reporting Currency is a different one, for example MXN, in such cases the conversion results is a significant amount.
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