Symptom
You have created an Intercompany Purchase Order and upon releaseding/sending the document, you expect that the Sales Order should be released automatically, but the Sales document remains In Preparation.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Select the Purchase Orders view.
- Select New Purchase Order from the Common Tasks.
- Enter the needed data.
- Click Order.
- Open the Purchase Order ABC (ABC represents the ID of the Purchase Order created).
- Navigate to the Document Flow tab.
Sales Order XYZ is created, but remain In Preparation. (XYZ represents the ID of the Sales Order).
Cause
The Project Based Sales Order is not released automatically, since the system is not able to create a Project to the scenario.
This happens because the Organization Unit being used in the scenario is not marked a viable/valid Cost Center.
Resolution
This is the system expected behavior for Project based items (Entitlement and Service Project).
Please mark the Organization Unit as a Cost Center under the Org Structure view, in the Organizational Management work center.
See Also
1828436 - Intercompany Project Scenario: The Automatically Created Sales Order is not Released Automatically by the System.
2220936 - Intercompany Project Is Not Created.
Keywords
Sales Order, Purchase Order, Intercompany, Responsible Unit, Does not Exist , KBA , AP-SLO , Sales Order Processing , How To