SAP Knowledge Base Article - Public

3011011 - Project Based Intercompany Sales Order is not Released Automatically

Symptom

You have created an Intercompany Purchase Order and upon releaseding/sending the document, you expect that the Sales Order should be released automatically, but the Sales document remains In Preparation.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Select the Purchase Orders view.
  3. Select New Purchase Order from the Common Tasks.
  4. Enter the needed data.
  5. Click Order.
  6. Open the Purchase Order ABC (ABC represents the ID of the Purchase Order created).
  7. Navigate to the Document Flow tab. 

Sales Order XYZ is created, but remain In Preparation. (XYZ represents the ID of the Sales Order).

Cause

The Project Based Sales Order is not released automatically, since the system is not able to create a Project to the scenario.
This happens because the Organization Unit being used in the scenario is not marked a viable/valid Cost Center.

Resolution

This is the system expected behavior for Project based items (Entitlement and Service Project).

  1. Go to Organizational Management - Org Structures
  2. Select the Org Unit ID ABC (ABC represents the Org Unit used in the sales order)
  3. Click on Edit and navigate to Definitions subtab.  

Please mark the Organization Unit as a Cost Center

See Also

  • KBA: 1828436 - Intercompany Project Scenario: The Automatically Created Sales Order is not Released Automatically by the System.
  • KBA: 2487134 - The Intercompany Project is not Created Automatically From Sales Order

Keywords

Sales Order, Purchase Order, Intercompany, Responsible Unit, Project , KBA , AP-SLO , Sales Order Processing , How To

Product

SAP Business ByDesign all versions