SAP Knowledge Base Article - Public

3011019 - How to Enable The Competitor Product Information Preview Pane

Symptom

You want to enable the Competitor Product Information in Accounts.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Log in to the system with your business user.
2. Go to Customer then Accounts work center.
3. Open any account.
4. Go to Relationships facet.
5. Click on relationship Type
6. The preview pane is not appearing.

Cause

Competitor Products is List Detail area and it is persDisable by default by application. Means, you need to enable it for Personalization then un-hide it on screen.

Resolution

You need to enable it via personalization.

1. Start adaptation mode.
2. Select the Relationship section.
3. Navigate via arrow until "Pane Variant" layer.
4. Drill down List Details into Competitor Products.
5. Un-hide it.

Keywords

 Competitor, Products, Information, Enable, Relationship , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2011