3011046 - Error 632 on database encrypted pages - SAP ASE

• On SAP ASE systems, using "Full Database Encryption", Error 632 accompanied by a signal 11 error in memmove() is received during :

update (index) statistics
create index
System Copy import or during post-import index creation or statistic update steps of System Copy, on systems running SAP applications

• The errors are:

Printing stacktrace for diagnostic investigation of 632 error with state 2 (len=-18270, maxlen=16384)

Current process (0x0) infected with signal 11 (SIGSEGV) - in functions:

ea_bufdecrypt
brfinish
sdfinish_normal
sddone_normal
blkioComplete
kdcProcessCompletions
udcPoll
iocRunController

Run to completion task iocRunController(b40f9670) exception 11

• The ASE DiskIoController terminates after the Error 632 is encountered due to which ASE hangs
• ASE needs to be restarted in order to clear the io controller-related hang situation.
• The original error 632 persists when the offending process is attempted after ASE is restarted.

• SAP Adaptive Server Enterprise (ASE) 160 SP03

• SAP Adaptive Server Enterprise (ASE) 160 SP03 for Business Suite

632, memmove, encrypted, "Full Database Encryption", 823940, CR 823940, CR#823940, hangs, hanging, hung, statistics, "create index", "System Copy", import , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem