Symptom
You operate SAP SuccessFactors and want to know about SAP Best Practice Cloud Operations. You want to establish efficient and effective Event and case Management of this cloud solution.
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Environment
SAP SuccessFactors (SaaS)
Product
SAP SuccessFactors HCM Core all versions
Keywords
OCC; Operations Control Center; CCOE; Customer Center of Expertise; E2EHO; SFSF; SuccessFactors; Cloud Operations; Cloud Monitoring; Event Management; case Management , KBA , XX-SER-MCC , Mission Control Center - Knowledge Management , How To
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