SAP Knowledge Base Article - Preview

3011155 - SAP SuccessFactors Operations Best Practice: Event & Alert Management and Incident Management

Symptom

You operate SAP SuccessFactors and want to know about SAP Best Practice Cloud Operations. You want to establish efficient and effective Event and case Management of this cloud solution.


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Environment

SAP SuccessFactors (SaaS)

Product

SAP SuccessFactors HCM Core all versions

Keywords

OCC; Operations Control Center; CCOE; Customer Center of Expertise; E2EHO; SFSF; SuccessFactors; Cloud Operations; Cloud Monitoring; Event Management; case Management , KBA , XX-SER-MCC , Mission Control Center - Knowledge Management , How To

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