SAP Knowledge Base Article - Public

3011784 - [ONB 2.0] Internal server error in Additional paperwork task


Internal server error during Additional data collection step


SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

1.Login as a candidate

2.Click on complete additional onboarding tasks

3.Internal server occurs


Title Type User Defined and Title Type is not maintained in manage configuration UI for list of UI Items Configurations 


1.Navigate to manage data

2.Select Onboarding data collection configuration and DEFAULT_DATA_COLLECTION_CONFIG  in the next drop down

3.Note down the ID's of item listed in List of UI Items Configurations

4.Navigate to manage configuration UI

5.Hover over the ID fields and click on edit properties

6.Maintain value in Title Type User Defined and Title Type and save



Onboarding 2.0, customDataCollectionConfig, Internal Server Error, Custom Data Collection, Complete Additional Data Collection, Additional Data Collection, DEFAULT_DATA_COLLECTION_CONFIG, ONB2DataCollectionConfig, There is no ONB2DataCollectionConfig object assigned to the ONB2Process , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem


SAP SuccessFactors Onboarding 2011