SAP Knowledge Base Article - Preview

3011924 - SOLDOC- unable to open/display/download documents in Chrome / Edge - SAP Solution Manager 7.2 - Process Management

Symptom

In Solution Documentation - transaction Soldoc - you are unable to open / display / download documents in Chrome Browser.
By clicking the document link - nothing happens, while the same is working in IE.

If you are using Edge Browser - you may get following errors:

1) this file can't be downloaded securely.

2) nothing happens if you click to open the file, in downloand folder you see entry like UNCONFIRMED12345.CRDOWNLOAD

a1.png

Download Folder:

A2.png


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

soldoc, display document, anzeigen, dokumente, google, chrome, browser, leere seite, blank page, prozessmanagement, lösungsdokumentation, dokumente gehen nicht auf, download, herunterladen, MS Edge, Securely, unconfirmed, crdownload , KBA , SV-SMG-IMP-BIM , Business Blueprint / Solution Documentation , BC-SRV-KPR-CMS , Content Management Service , Problem

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