Symptom
When an Offer Detail has been approved but is then edited, the draft version cannot be canceled and needs to go to another offer approval process
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Create an Offer Approval
2. Follow the Approval Process
3. Once the Offer has been approved modify or edit the approve offer
4. Offer is now in draft
Resolution
This is an expected system behavior wherein once the approved Offer has been modified or edited it needs to go to an Offer Approval process again, also you may see that there is a cancel button on the Offer Approval page, said Cancel button is used to cancel all changes that were made on the draft version of the Offer, it is not used to cancel the draft status of the said offer.
If in case you wish to further enhance the said functionality of modifying the offer approval, you can raise an enhancement request by following the steps in KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
See Also
Keywords
Offer Approval, Draft Offer, Edit Offer , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem