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3012376 - SuccessFactors SFAPI/ODATA/REST API call connectivity verification to validate compatibility with SAP network changes

Symptom

• SAP SuccessFactors will roll out network changes across all Datacenters. This would affect SFAPI/ODATA/REST API endpoints across all datacenters.
• Customers currently restricting access of these API endpoints via an IP-based “allow list” will need to transition the allow list to domain-based allow list described later in this document.
• The test steps described in KBA are to verify that the customer is already able to access the edge servers to ensure that when these API endpoints are transitioned to edge servers, the customer’s usage of these APIs will continue to work seamlessly. 
• List of complete API endpoint URLs can be found in KBA:  2605498 

Timeline:

  • Friday, August 27, 2021: Customers complete switch from IP address to domain name
  • To be decided: Change will be effective in all Non-Production environments
  • To be decided: Change will be effective in all Production environments

NOTE: Once change implementation date has been decided, customers will be notified and KBA  will be updated.


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Environment

  • SAP SuccessFactors HXM Suite
    • SAP SuccessFactors SFAPI
    • SAP SuccessFactors ODATA API

Product

SAP SuccessFactors HCM Suite all versions

Keywords

KBA , LOD-SF-INT-ODATA , OData API Framework , Problem

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