SAP Knowledge Base Article - Preview

3012532 - Unable to start RMA, JVM stacktrace - SRS


  • After Windows Update, unable to start RMA on companion host
  • RMA encounters JVM stacktrace and no RMA log is produced
  • JAVA dump file, hs_err_pid####.log under %LocalAppData%\CrashDumps\ shows:

    # A fatal error has been detected by the SAP Java Virtual Machine:

    Stack address ... points to ... into C:\sybase\<SID>\DM\Shared\SAPJRE-8_1_062_64BIT\bin\server\jvm.dll, near symbol MallocStats::accounting_malloc (+485)



  • SAP Replication Server (SRS) 16.0 SP03 PL09
  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03 PL09 with High Availability Disaster Recovery (HADR) for Business Suite
  • Microsoft Windows 2016


SAP Adaptive Server Enterprise 16.0 ; SAP Replication Server 16.0


RepServer, EXCEPTION_ILLEGAL_INSTRUCTION, stacktrace, crash, java , KBA , BC-SYB-REP , Sybase Replication Server (standalone) , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.