The following error message displays when we initiate onboarding manually --> "Error : Unable to insert data due to a server error. Please try again."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to "Add New Hire to Onboarding"
- Enter the details
- Click on "Initiate Onboarding" or "Provide Additional Data"
The reason for error is because of an invalid payload is passed in the email field
- Go to Picklist Centre
- Search for ecEmailType Picklist
- Ensure that the external codes maintained are single alphabets like in the image below
Manual Onboarding, Add New Hire To Onboarding, ecEmailType Picklist , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem