Symptom
- Is an unrated item (Competency/Goal) included as part of the overall rating in the Detailed 360 Report?
- Is an unrated sub-item (Behavior) included as part of the overall Competency rating in the Detailed 360 Report?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors 360 Multi-rater
Resolution
Unrated items will be excluded from the calculation for both the Overall Form Rating, and for the calculation of the Competency rating when "Rating on behavior" is enabled.
Example:
- The below example calculation is based on a Competency with 5 Behaviors mapped to it.
- "Rate on behavior" is enabled in the 360 form template and no weights are configured.
Fiori Detailed 360 Report - Graphical Summary
- The Matrix Manager has given the ratings for the 5 Behaviors as follows: NO RATING + 1 + 5 + 4 + 5
- The Manager gives the ratings for the 5 behaviors as follows: 5 + 4 + 3 + 2 + NO RATING
The unrated Behavior is dropped from the calculation, therefore the Competency rating is calculated as follows:
- The Matrix Manager ratings on each behavior: NO RATING + 1 + 5 + 4 + 5 = 15 / 4 = 3.75
- The Manager ratings on each behavior: 5 + 4 + 3 + 2 + NO RATING = 14 / 4 = 3.5
See Also
2956013 - Evaluation Summary Overall Rating Calculation with Category Weights - 360 Multi Rater
Keywords
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