SAP Knowledge Base Article - Public

3013137 - Eligibility Rules Error: Unable to get HrisElementTypeEnum for base object - Compensation

Symptom

  • Getting an error when Applying Eligibility Rules
  • Error: There was an unexpected error during the process. Please contact support.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Compensation

Reproducing the Issue

1. Apply Eligibility Rules.
3. Got an Error: There was an unexpected error during the process. Please contact support.

Cause

Check the job details and the error is "Unable to get HrisElementTypeEnum for base object".


Resolution

Eligibility rules can only have jobInfo, compInfo, personalInfo or employmentInfo as Base Objects. Using any other object in the base object of the rule will cause this error.

See Also

2188764 - Compensation - Application of eligibility generates error

Keywords

eligibility, rule, error, apply, job, failed, base, object, Unable to get HrisElementTypeEnum for base object , KBA , LOD-SF-CMP-EC , EC data, EC mappings, configuration & settings , Problem

Product

SAP SuccessFactors HXM Core 2011